Monitoring - Reload is complete and the network operation appears to have returned to normal.
We will follow up this notification with a RCA and repair plan.
Mar 17, 2026 - 20:43 UTC
We will follow up this notification with a RCA and repair plan.
Mar 17, 2026 - 20:43 UTC
Identified - We have located a network device with software issues, our team is about to reload the device.
This issue affects mostly colocation customers at PIT1, but traffic from various sources may have passed through this device depending on the direction of network flow.
Mar 17, 2026 - 20:36 UTC
This issue affects mostly colocation customers at PIT1, but traffic from various sources may have passed through this device depending on the direction of network flow.
Mar 17, 2026 - 20:36 UTC
Investigating - Teraswitch is investigating reports of select markets having issues connecting to PIT1.
Mar 17, 2026 - 20:05 UTC
Mar 17, 2026 - 20:05 UTC
Public Services
Operational
API
Operational
Website (teraswitch.com)
Operational
Portal (console.tsw.io)
Operational
Global Network Services
Operational
Intra-Market Connectivity
Operational
Global External Internet
Operational
Internet Exchanges and Peering
Operational
Ultra-Low Latency Connectivity
Operational
PIT1 - Pittsburgh, PA
Operational
IAD1 - Ashburn, VA
Operational
EWR1 - Newark, NJ
Operational
EWR2 - Newark, NJ
Operational
CHI1 - Chicago, IL
Operational
DAL1 - Dallas, TX
Operational
SLC1 - Salt Lake City, UT
Operational
LAX1 - Los Angeles, CA
Operational
SEA1 - Seattle, WA
Operational
VAN1 - Vancouver, Canada
Operational
LON1 - London, United Kingdom
Operational
AMS1 - Amsterdam, Netherlands
Operational
AMS2 - Amsterdam, Netherlands
Operational
AMS3 - Amsterdam, Netherlands
Operational
DUB1 - Dublin, Ireland
Operational
DUB2 - Dublin, Ireland
Operational
FRA2 - Frankfurt, Germany
Operational
SGP1 - Singapore
Operational
SGP2 - Singapore
Operational
TYO1 - Tokyo, Japan
Operational
TYO2 - Tokyo, Japan
Operational
TYO3 - Tokyo, Japan
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PIT1 Cloud - Scheduled Maintenance Mar 25, 2026 22:00 - Mar 26, 2026 04:00 UTC
Teraswitch will be performing scheduled maintenance on our PIT1 Cloud environment. During this maintenance, workloads will be live-migrated as normal and may incur brief interruptions of up to 5-10 seconds throughout the length of the maintenance. No downtime is expected, but the entire window is reserved. As always, we recommend verifying your backups are in place and to contact us if you have any questions at support@teraswitch.com.
Posted on Mar 19, 2026 - 17:33 UTC
Posted on Mar 19, 2026 - 17:33 UTC