Teraswitch Status

All Systems Operational

Public Services Operational

API Operational

Website (teraswitch.com) Operational

Portal (console.tsw.io) Operational

Global Network Services Operational

Intra-Market Connectivity Operational

Global External Internet Operational

Internet Exchanges and Peering Operational

Ultra-Low Latency Connectivity Operational

PIT1 - Pittsburgh, PA Operational

IAD1 - Ashburn, VA Operational

EWR1 - Newark, NJ Operational

EWR2 - Newark, NJ Operational

MIA1 - Miami, FL Operational

CHI1 - Chicago, IL Operational

DAL1 - Dallas, TX Operational

SLC1 - Salt Lake City, UT Operational

LAX1 - Los Angeles, CA Operational

SEA1 - Seattle, WA Operational

VAN1 - Vancouver, Canada Operational

LON1 - London, United Kingdom Operational

AMS1 - Amsterdam, Netherlands Operational

AMS2 - Amsterdam, Netherlands Operational

AMS3 - Amsterdam, Netherlands Operational

DUB1 - Dublin, Ireland Operational

DUB2 - Dublin, Ireland Operational

FRA2 - Frankfurt, Germany Operational

SGP1 - Singapore Operational

SGP2 - Singapore Operational

TYO1 - Tokyo, Japan Operational

TYO2 - Tokyo, Japan Operational

TYO3 - Tokyo, Japan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 23, 2026

No incidents reported today.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

SGP2 - Internet Connectivity Loss

Resolved - Our facility partner has restored power to Teraswitch's SGP2 network racks.

Root cause: both redundant PDUs in each network rack were fed by power breakout boxes connected to the same overhead electrical bus bar, creating a single point of failure. Facility engineers relocated one breakout box to the correct bus, restoring power to the network equipment and eliminating the single point of failure.

We expect no further impact at this time. Customer systems did not lose power at any point during this event.
Jul 18, 01:57 UTC

Identified - Teraswitch has isolated this incident to a vendor power maintenance event with unexpected impact, affecting both of our network racks and causing an Internet connectivity loss at SGP2. Customer services are believed to be powered on without upstream connectivity. Facility staff are at work to restore Internet connectivity and bring the site back online. We will provide an update as soon as possible.
Jul 18, 00:22 UTC

Investigating - Teraswitch is investigating reports of Internet connectivity loss at SGP2. We will provide an update shortly.
Jul 17, 23:45 UTC

Jul 17, 2026

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.