All Systems Operational
Public Services Operational
API Operational
Website Operational
Dashboard Operational
Pittsburgh, PA (PIT1) Operational
Philadelphia, PA (PHL1) Operational
Newark, NJ (EWR1) Operational
Dallas, TX (DAL1) Operational
Los Angeles, CA (LAX1) Operational
Dublin, IE (DUB1) Operational
Frankfurt, DE (FRA1) Operational
Amsterdam, NL (AMS1) Operational
London, UK (LON1) Operational
Singapore (SGP1) Operational
Hong Kong (HKG1) Operational
Seoul, South Korea (SEL1) Operational
Toyko, Japan (TYO1) Operational
Vancouver, BC (VAN1) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TYO1 - Internal Infrastructure Maintenance Mar 30, 2023 08:00-12:00 UTC
We will be performing maintenance on our internal infrastructure at our TYO1 site. During this time, bare metal provisioning, DHCP services and metadata services may be intermittently available. We don't expect this maintenance to impact customer workloads.
Posted on Mar 29, 2023 - 14:55 UTC
EWR1 - Internet Router Upgrades and Replacements Mar 31, 2023 16:00 - Apr 1, 2023 04:00 UTC
Teraswitch will be upgrading EWR1 (NJ/NYC) internet capacity and replacing upstream network gear. No impact to customer service or availability is to be expected. This will be completed in a phased approach. Between phases internet traffic may be temporary rerouted along alternative paths.
Posted on Mar 28, 2023 - 17:10 UTC
Past Incidents
Mar 30, 2023

No incidents reported today.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023
FRA1 - Loss of B side power redundancy
Resolved - Power has been restored to the B-bus. RCA will be posted once our facility provider completes their investigation and work.
Mar 25, 21:38 UTC
Investigating - TeraSwitch is investigating the loss of the B-side power feeds within the FRA1 facility.

At this time there is no impact to overall power availability or customer systems.
Mar 25, 18:59 UTC
Mar 24, 2023
TYO1 Internet Router Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 00:00 UTC
Scheduled - Teraswitch will be completing work related to the previous March 13th Tokyo maintenance.

No impact to customer traffic or service is expected.
Mar 23, 14:46 UTC
Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
PIT1 Cloud - Hypervisor Maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 04:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:00 UTC
Scheduled - We will be performing routine preventative maintenance across our PIT1 cloud hypervisors. This maintenance is non-intrusive, and we don't expect production impact across customer virtual machines.

During the maintenance period, virtual machines may be live-migrated from our hypervisors by our engineers while work is performed. No impact is expected during this period.
Mar 16, 16:26 UTC
Mar 16, 2023
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