Teraswitch Status

All Systems Operational

Public Services Operational

API Operational

Website (teraswitch.com) Operational

Portal (console.tsw.io) Operational

PIT1 - Pittsburgh, PA Operational

AMS1 - Amsterdam, Netherlands Operational

AMS2 - Amsterdam, Netherlands Operational

DAL1 - Dallas, TX Operational

DUB1 - Dublin, Ireland Operational

EWR1 - Newark, NJ Operational

EWR2 - Newark, NJ Operational

FRA1 - Frankfurt, Germany Operational

FRA2 - Frankfurt, Germany Operational

LAX1 - Los Angeles, CA Operational

LON1 - London, United Kingdom Operational

SGP1 - Singapore Operational

SEL1 - Seoul, South Korea Operational

SLC1 - Salt Lake City, UT Operational

TYO1 - Tokyo, Japan Operational

VAN1 - Vancouver, Canada Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Teraswitch Public Services (Portal / API) - Scheduled Maintenance Jul 30, 2024 22:00-23:00 UTC

Teraswitch will be performing network maintenance affecting our public services such console.tsw.io and api.tsw.io. Our public services may be briefly unavailable for up to 15 minutes during this maintenance window, but no impact to customer services themselves is expected. If you have any questions about this maintenance, feel free to contact Support at support@teraswitch.com.
Posted on Jul 26, 2024 - 19:52 UTC

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

SEL1 - Internet Connectivity Issues

Resolved - This has been positively identified as DDoS attack originating inside of an external provider causing capacity issues on their network.

This issue has been mitigated by them and is not expected to cause issues in the future.
Jul 24, 19:37 UTC

Monitoring - A large fault within a South Korea providers network caused traffic impacts to most of SEL1's connectivity. This has since been mitigated. Teraswitch will keep monitoring this closely for any additional impacts.
Jul 24, 18:42 UTC

Investigating - Teraswitch is investigating observed Internet connectivity issues in SEL1. We will provide an update shortly as more information becomes available.
Jul 24, 18:31 UTC

VAN1 - Network Migration and Improvements

Completed - Due to technician travel delays, this work has been postponed for a future date.
Jul 24, 16:24 UTC

Scheduled - Within a 6 hour window (starting at 12:00:00 pm PDT, local time | Wednesday, July 24, 2024), Teraswitch will be replacing our VAN1 network core. Customers should not see network impacts or degradation except for a less-than 5 minute migration period. The specific time for the 5 minute migration will be determined closer to the maintenance window.

No changes on the customer side will be needed.
Jul 9, 19:42 UTC

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.