TeraSwitch Status

All Systems Operational

Public Services Operational

API Operational

Website Operational

Dashboard Operational

Pittsburgh, PA (PIT1) Operational

Philadelphia, PA (PHL1) Operational

Newark, NJ (EWR1) Operational

Dallas, TX (DAL1) Operational

Los Angeles, CA (LAX1) Operational

Dublin, IE (DUB1) Operational

Frankfurt, DE (FRA1) Operational

Amsterdam, NL (AMS1) Operational

London, UK (LON1) Operational

Singapore (SGP1) Operational

Hong Kong (HKG1) Operational

Seoul, South Korea (SEL1) Operational

Toyko, Japan (TYO1) Operational

Vancouver, BC (VAN1) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2022

No incidents reported today.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

AMS-IX Connectivity Loss

Resolved - AMS-IX operation has returned to healthy. Network traffic should be returning to normalcy.
Nov 30, 17:07 UTC

Investigating - Connectivity to the AMS-IX Internet Exchange at AMS1 has been lost. Traffic has been rerouted.

Customers may notice elevated latency as traffic reroutes via normal internet paths.
Nov 30, 16:56 UTC

APAC Region Routing

Resolved - At this time, we have normalized routing, and all circuits are stable.
Nov 30, 03:01 UTC

Monitoring - At this time latency and packet loss have been back to normal since 14:45 Eastern Time. We will continue to monitor.
Nov 29, 21:59 UTC

Identified - Our monitoring has picked up instability in the APAC region effecting several of our POPs due to multiple fiber cuts of SMW5/AAE1 subsea cables. We are monitoring the situation and will re-route traffic as best as we can to reduce packetloss and latency.
Nov 29, 14:56 UTC

Nov 29, 2022

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

EWR1 - Internet Edge Router Maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 18:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 16:00 UTC

Scheduled - TeraSwitch will be routing traffic away from one of our Internet edge routers in the EWR1 facility to complete a vendor recommended software upgrade.

Customers should not notice any impacts other than traffic reroutes.
Nov 21, 18:24 UTC

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.