Identified - We have reached out to the vendor asking for a update. Latency from Singapore to Europe will be elevated until the outage is resolved.
Feb 19, 2026 - 02:08 UTC
Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
Global Network Services Operational
Intra-Market Connectivity Operational
Global External Internet Operational
Internet Exchanges and Peering Operational
Ultra-Low Latency Connectivity Operational
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
DUB2 - Dublin, Ireland Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Degraded Performance
SGP2 - Singapore Degraded Performance
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
TYO3 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 19, 2026

Unresolved incident: Subsea Cable Fault - Singapore to Europe.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Resolved - This incident has been resolved.
Feb 5, 16:46 UTC
Monitoring - Chicago to Salt Lake City path is restored which has normalized operations with 1 of 3 links restored.

We will close this status when 2 of 3 are restored which also restores redundancy.

Feb 4, 16:04 UTC
Identified - Teraswitch has identified thre core backbone links that are down within the central US.

This is causing US-East traffic to wrap around the world to get to US-West.

Chicago/Seattle
Chicago/Salt Lake City
Dallas /Los Angeles

We are working with our fiber vendors for a ETR.

Feb 4, 10:45 UTC