All Systems Operational

Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
Global Network Services Operational
Intra-Market Connectivity Operational
Global External Internet Operational
Internet Exchanges and Peering Operational
Ultra-Low Latency Connectivity Operational
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
MIA1 - Miami, FL Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
DUB2 - Dublin, Ireland Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SGP2 - Singapore Operational
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
TYO3 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 26, 2026
PIT1 Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 UTC
Scheduled - Teraswitch will be performing scheduled maintenance on our PIT1 Cloud environment. During this maintenance, workloads will be live-migrated as normal and may incur brief interruptions of up to 5-10 seconds throughout the length of the maintenance. No downtime is expected, but the entire window is reserved. As always, we recommend verifying your backups are in place and to contact us if you have any questions at support@teraswitch.com.
Mar 19, 17:33 UTC
Mar 25, 2026
PIT1 - Sporadic Internet Connectivity Issues
Resolved - This incident has been resolved.
Mar 25, 22:03 UTC
Monitoring - Reload is complete and the network operation appears to have returned to normal.

We will follow up this notification with a RCA and repair plan.
Mar 17, 20:43 UTC
Identified - We have located a network device with software issues, our team is about to reload the device.

This issue affects mostly colocation customers at PIT1, but traffic from various sources may have passed through this device depending on the direction of network flow.
Mar 17, 20:36 UTC
Investigating - Teraswitch is investigating reports of select markets having issues connecting to PIT1.
Mar 17, 20:05 UTC
EWR2 - Network Connectivity Issues
Resolved - This incident has been resolved.
Mar 25, 22:00 UTC
Monitoring - Teraswitch is investigating reports of network connectivity issues affecting some services at our EWR2 site. We have identified the likely cause and implemented a fix, and are monitoring to verify that the issue is resolved.
Mar 19, 21:43 UTC
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Mar 18, 2026

No incidents reported.

Mar 17, 2026
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage