All Systems Operational
Public Services Operational
API Operational
Website Operational
Dashboard Operational
Pittsburgh, PA (PIT1) Operational
Philadelphia, PA (PHL1) Operational
Newark, NJ (EWR1) Operational
Dallas, TX (DAL1) Operational
Los Angeles, CA (LAX1) Operational
Dublin, IE (DUB1) Operational
Frankfurt, DE (FRA1) Operational
Amsterdam, NL (AMS1) Operational
London, UK (LON1) Operational
Singapore (SGP1) Operational
Hong Kong (HKG1) Operational
Seoul, South Korea (SEL1) Operational
Toyko, Japan (TYO1) Operational
Vancouver, BC (VAN1) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2022

No incidents reported today.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Resolved - AMS-IX operation has returned to healthy. Network traffic should be returning to normalcy.
Nov 30, 17:07 UTC
Investigating - Connectivity to the AMS-IX Internet Exchange at AMS1 has been lost. Traffic has been rerouted.

Customers may notice elevated latency as traffic reroutes via normal internet paths.

Nov 30, 16:56 UTC
Resolved - At this time, we have normalized routing, and all circuits are stable.
Nov 30, 03:01 UTC
Monitoring - At this time latency and packet loss have been back to normal since 14:45 Eastern Time. We will continue to monitor.
Nov 29, 21:59 UTC
Identified - Our monitoring has picked up instability in the APAC region effecting several of our POPs due to multiple fiber cuts of SMW5/AAE1 subsea cables. We are monitoring the situation and will re-route traffic as best as we can to reduce packetloss and latency.
Nov 29, 14:56 UTC
Nov 29, 2022
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Completed - The scheduled maintenance has been completed.
Nov 22, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 16:00 UTC
Scheduled - TeraSwitch will be routing traffic away from one of our Internet edge routers in the EWR1 facility to complete a vendor recommended software upgrade.

Customers should not notice any impacts other than traffic reroutes.

Nov 21, 18:24 UTC
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.