All Systems Operational

Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
Global Network Services Operational
Intra-Market Connectivity Operational
Global External Internet Operational
Internet Exchanges and Peering Operational
Ultra-Low Latency Connectivity Operational
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
MIA1 - Miami, FL Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
DUB2 - Dublin, Ireland Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SGP2 - Singapore Operational
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
TYO3 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 2, 2026

No incidents reported today.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026
EWR/CHI - Fiber cut and Network Reroute
Resolved - The connection between NY and Chicago has been repaired and has remained stable for multiple hours.
Aug 22, 14:27 UTC
Identified - Due to a fiber cut between New York and Chicago, traffic has been diverted through Pittsburgh and other locations. Some traffic may be experiencing higher latency between PIT and NY/EWR due to the activation of high-latency but higher-capacity links.
Aug 22, 02:45 UTC
Aug 21, 2026

No incidents reported.

Aug 20, 2026
IAD1 - Migration of External Connectivty
Completed - The scheduled maintenance has been completed.
Aug 20, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 15:00 UTC
Scheduled - Teraswitch will be working with our fiber vendor and facility operator to migrate external connectivity to direct connections to our data center room in IAD1. This will improve latency and provide more direct connectivity to the IAD1 bare metal systems.
Aug 18, 17:41 UTC
DUB1 - Edge Router Reload
Completed - This maintenance is complete.
Aug 20, 02:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 02:00 UTC
Scheduled - At the recommendation of our hardware vendor, we are upgrading the software of our DUB1 Internet routes and also doing a full reboot on them. This will be completed one at a time and no outage to customer traffic should be expected.

During this time, traffic may take less optimal routes while certain paths, transit, or IXs are offline. Normal operation will be restored shortly after. Each router should be offline for less than 15 minutes.
Aug 18, 19:31 UTC
Aug 19, 2026

No incidents reported.

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