All Systems Operational

Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
FRA1 - Frankfurt, Germany Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SEL1 - Seoul, South Korea Operational
TYO1 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 25, 2025

No incidents reported today.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025
SGP1 - Power/availability issue for single rack
Postmortem - Read details
May 19, 18:43 UTC
Resolved - This incident has been resolved. A root cause analysis will be posted shortly.
May 17, 20:32 UTC
Monitoring - The power issue affecting a single compute rack in SGP1 has been resolved - all affected customer systems should be back online at this time. Teraswitch staff are monitoring for stability but we do not expect further impacts.
May 17, 16:52 UTC
Identified - Teraswitch has isolated the issue to loss of power on a single compute rack in SGP1, causing downtime for bare metal customers in that rack. Customers in other racks at SGP1 are unaffected at this time. Teraswitch has engaged the facility to identify the cause and provide immediate restoration. We will provide an update once service has been restored.
May 17, 15:05 UTC
Investigating - Teraswitch is investigating a power loss event affecting at least one compute rack inside SGP1.
May 17, 14:46 UTC
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

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