All Systems Operational

Uptime over the past 90 days. View historical uptime.
Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
Global Network Services Operational
90 days ago
100.0 % uptime
Today
Intra-Market Connectivity Operational
90 days ago
100.0 % uptime
Today
Global External Internet Operational
90 days ago
100.0 % uptime
Today
Internet Exchanges and Peering Operational
90 days ago
100.0 % uptime
Today
Ultra-Low Latency Connectivity Operational
90 days ago
100.0 % uptime
Today
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
DUB2 - Dublin, Ireland Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SGP2 - Singapore Operational
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
TYO3 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 3, 2026
Teraswitch Console (console.tsw.io) - Inaccessible
Resolved - Cloudflare has resolved the issue, and console.tsw.io is accessible once again as of 22:28 UTC. This incident has been resolved.
Feb 3, 22:37 UTC
Update - This issue is due to an ongoing Cloudflare outage: https://www.cloudflarestatus.com/incidents/m1xvmqf37z97. Cloudflare has implemented a fix and we are monitoring for recovery. Our API is unaffected by this issue and remains accessible.
Feb 3, 21:16 UTC
Identified - Teraswitch is investigating reports that our console (console.tsw.io) is currently inaccessible. This issue has been identified as the result of an outage in an underlying cloud provider. We will provide an update as more information becomes available.
Feb 3, 19:54 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
West Coast Packet Loss
Resolved - This incident has been resolved.
Jan 30, 10:30 UTC
Update - We are continuing to investigate this issue.
Jan 30, 10:06 UTC
Investigating - We are investing significant packet loss on the west coast US.
Jan 30, 09:53 UTC
Jan 29, 2026

No incidents reported.

Jan 28, 2026
Transport/Ultra Low Latency Services Impacted
Resolved - At 2PM UTC, Teraswitch reloaded software related to our route servers to fix "stuck" transport tunneling sessions. This may have caused interruptions to ULL/HFT and transport services over our network.

We believe the first stuck session started approximately 6 hours before, with more dropping off over the next few hours.

As of this moment, all stuck sessions appear to be resolved, and traffic is passing normally and via ULL links.
Jan 28, 14:17 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Singapore <-> Tokyo Detoured
Resolved - An alternative undersea cable has been established to restore this route.

SGPTYO connectivity is now via backbone.
Jan 26, 13:57 UTC
Update - We received an update from our vendor that this will be repaired prior to Jan 31st. We have also purchased another diverse path to be installed in Jan 2026 to prevent the increased latency in the future.
Dec 23, 16:01 UTC
Monitoring - Due to a sub-sea cable fault, our transport provider estimates an 10/17/2025 restoration to capacity between SGP1/2 to our backbone via Tokyo.
Sep 26, 00:00 UTC
SGP1/SGP2 - Backbone Isolation Event
Resolved - This incident has been resolved.
Jan 26, 13:56 UTC
Identified - Due to multiple undersea cable cuts, SGP1 and SGP2 is no longer operating on the Teraswitch backbone.

SGP1/2 networking being unreachable for a time period was seen as network routes shifted and Internet routes adjusted.
Dec 28, 02:19 UTC
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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