All Systems Operational

Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
FRA1 - Frankfurt, Germany Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SEL1 - Seoul, South Korea Operational
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
AMS1 - Facility Cooling Issue
Resolved - Ambient temperatures at AMS1 are now nominal once again per Teraswitch monitoring. Our facility provider has confirmed a solution was implemented and the cooling issue is now resolved. We will review the facility RCA once it is published. Teraswitch's network and services remained available throughout the incident.

We apologize for any inconvenience caused by this event. If you have any questions, feel free reach out to Teraswitch Support at support@teraswitch.com.
Jul 1, 21:04 UTC
Monitoring - Ambient temperatures are now falling within AMS1. We believe that the risk of impact is over, but will continue to monitor the situation and provide updates until temperatures reach nominal levels.
Jul 1, 17:12 UTC
Identified - Our facility provider for AMS1 has confirmed that the data center is having issues keeping up with internal cooling due to abnormally high outside air temperatures in Amsterdam, NL.

We recommend that customers prepare for thermal shutdowns if temperatures continue to rise.

At this time, we have not detected any loss of availability.
Jul 1, 15:18 UTC
Investigating - Teraswitch is monitoring an active cooling issue at our AMS1 site. Ambient temperatures are currently elevated and rising, and the facility has acknowledged an issue. We will continue to monitor the situation and provide updates as they become available.
Jul 1, 13:56 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage