All Systems Operational

Public Services Operational
API Operational
Website (teraswitch.com) Operational
Portal (console.tsw.io) Operational
Global Network Services Operational
Intra-Market Connectivity Operational
Global External Internet Operational
Internet Exchanges and Peering Operational
Ultra-Low Latency Connectivity Operational
PIT1 - Pittsburgh, PA Operational
IAD1 - Ashburn, VA Operational
EWR1 - Newark, NJ Operational
EWR2 - Newark, NJ Operational
MIA1 - Miami, FL Operational
CHI1 - Chicago, IL Operational
DAL1 - Dallas, TX Operational
SLC1 - Salt Lake City, UT Operational
LAX1 - Los Angeles, CA Operational
SEA1 - Seattle, WA Operational
VAN1 - Vancouver, Canada Operational
LON1 - London, United Kingdom Operational
AMS1 - Amsterdam, Netherlands Operational
AMS2 - Amsterdam, Netherlands Operational
AMS3 - Amsterdam, Netherlands Operational
DUB1 - Dublin, Ireland Operational
DUB2 - Dublin, Ireland Operational
FRA2 - Frankfurt, Germany Operational
SGP1 - Singapore Operational
SGP2 - Singapore Operational
TYO1 - Tokyo, Japan Operational
TYO2 - Tokyo, Japan Operational
TYO3 - Tokyo, Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 9, 2026

No incidents reported today.

Apr 8, 2026
PIT1 Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 21:30 UTC
Scheduled - Teraswitch will be performing scheduled maintenance on our PIT1 Cloud environment. During this maintenance, workloads will be live-migrated as normal and may incur brief interruptions of up to 5-10 seconds throughout the length of the maintenance. No downtime is expected, but the entire window is reserved. As always, we recommend verifying your backups are in place. Contact us if you have any questions at support@teraswitch.com.
Apr 2, 22:32 UTC
Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
AMS1 - Loss of Connectivity
Postmortem - Read details
Apr 2, 22:38 UTC
Resolved - An RCA has been posted for this issue.
Apr 2, 22:38 UTC
Monitoring - We have implemented a temporary fix and AMS1 connectivity is now restored. We will follow up with a permanent fix and RCA.
Mar 27, 00:14 UTC
Update - We are working on a resolution to a multiple diverse fiber cut that is impacting AMS1 connectivity.

The issue has been identified by the fiber vendor, and we are working on an alternative fiber solution to restore connectivity.
Mar 26, 22:53 UTC
Identified - Teraswitch is working to resolve a simultaneous backbone fiber cut affecting AMS1 connectivity.
Mar 26, 22:08 UTC
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Mar 26, 2026
PIT1 Cloud - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 UTC
Scheduled - Teraswitch will be performing scheduled maintenance on our PIT1 Cloud environment. During this maintenance, workloads will be live-migrated as normal and may incur brief interruptions of up to 5-10 seconds throughout the length of the maintenance. No downtime is expected, but the entire window is reserved. As always, we recommend verifying your backups are in place and to contact us if you have any questions at support@teraswitch.com.
Mar 19, 17:33 UTC
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