Monitoring - Our replacement switch is in service and all affected services should be restored at this time. If you have any further issues, please contact Teraswitch Support at support@teraswitch.com.
May 01, 2026 - 05:44 UTC
May 01, 2026 - 05:44 UTC
Update - The failed switch has been replaced and is being finalized for production. We will provide an update once affected services are fully restored.
May 01, 2026 - 04:01 UTC
May 01, 2026 - 04:01 UTC
Identified - Teraswitch has identified a top-of-rack switch failure at our TYO1 site affecting a small subset of customers there. Services single homed to this switch are currently offline. We are working on an immediate replacement and will provide updates as more information becomes available.
Apr 30, 2026 - 23:33 UTC
Apr 30, 2026 - 23:33 UTC
Public Services
Operational
API
Operational
Website (teraswitch.com)
Operational
Portal (console.tsw.io)
Operational
Global Network Services
Operational
Intra-Market Connectivity
Operational
Global External Internet
Operational
Internet Exchanges and Peering
Operational
Ultra-Low Latency Connectivity
Operational
PIT1 - Pittsburgh, PA
Operational
IAD1 - Ashburn, VA
Operational
EWR1 - Newark, NJ
Operational
EWR2 - Newark, NJ
Operational
MIA1 - Miami, FL
Operational
CHI1 - Chicago, IL
Operational
DAL1 - Dallas, TX
Operational
SLC1 - Salt Lake City, UT
Operational
LAX1 - Los Angeles, CA
Operational
SEA1 - Seattle, WA
Operational
VAN1 - Vancouver, Canada
Operational
LON1 - London, United Kingdom
Operational
AMS1 - Amsterdam, Netherlands
Operational
AMS2 - Amsterdam, Netherlands
Operational
AMS3 - Amsterdam, Netherlands
Operational
DUB1 - Dublin, Ireland
Operational
DUB2 - Dublin, Ireland
Operational
FRA2 - Frankfurt, Germany
Operational
SGP1 - Singapore
Operational
SGP2 - Singapore
Operational
TYO1 - Tokyo, Japan
Operational
TYO2 - Tokyo, Japan
Operational
TYO3 - Tokyo, Japan
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Teraswitch Portal / API - Scheduled Maintenance May 1, 2026 18:00-22:00 UTC
Teraswitch will be performing scheduled maintenance on our customer portal and API. Any open virtual console sessions may reconnect, but otherwise no impact is expected as a result of this maintenance. If you have any questions, feel free to contact Teraswitch Support at support@teraswitch.com.
Posted on May 01, 2026 - 03:27 UTC
Posted on May 01, 2026 - 03:27 UTC