PIT1 Routing Issue

Incident Report for Teraswitch

Resolved

This incident has been resolved.

Posted Apr 10, 2024 - 12:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2024 - 03:32 UTC

Identified

We have identified the issue as a software bug on our routing platform causing the BGP process to not remove stale / deleted routes. We have implemented a workaround at this time while we investigate further.

Posted Apr 10, 2024 - 03:07 UTC

Investigating

We are currently investigating reports of some routing issues with a certain subset of routes. Network engineering is investigating.

Posted Apr 10, 2024 - 02:42 UTC

This incident affected: Pittsburgh, PA (PIT1).