SGP1 - North America and Japan traffic impacted by higher latency
Incident Report for Teraswitch
Resolved
We have modified routes to mitigate this undersea cable cut. Traffic should be within acceptable latency limits now.
Posted Jan 11, 2024 - 16:38 UTC
Identified
Teraswitch has been monitoring a situation with multiple providers that has caused higher latency between Singapore and destinations in the North American and Japan markets.

We are working with the providers to understand when this cable fault will be fixed or when traffic can be rerouted along more performant paths.
Posted Jan 10, 2024 - 16:15 UTC
This incident affected: Singapore (SGP1).
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