Backbone - Tokyo to Singapore Detour

Incident Report for Teraswitch

Resolved

All links have been restored and are stable. Traffic is fully normalized.

Posted Oct 07, 2026 - 14:38 UTC

Identified

Teraswitch has identified the loss of two undersea cables between our Singapore and Tokyo locations. The root cause is not yet known, and we are actively investigating with our carriers.

Traffic has been automatically diverted to an alternate path.

Posted Oct 02, 2026 - 16:40 UTC

This incident affected: Global Network Services (Intra-Market Connectivity, Ultra-Low Latency Connectivity).